What is “site reliability engineering” series with Steven Cheng

What is “site reliability engineering” series with Steven Cheng

Editor’s note: This blog is the second in an ongoing series where Kyoko interviews SREs about the role of site reliability engineering and the challenges and important aspects of the profession. Earlier this month I had a chance to speak with Buffer system engineering...
What is SRE Series – Todd Palino

What is SRE Series – Todd Palino

Editor’s note: This blog is the first in an ongoing series where Kyoko interviews SREs about the role of site reliability engineering and the challenges and important aspects of the profession. As a user researcher, I have spoken to multiple Site Reliability Engineers...
Habit of introspection

Habit of introspection

As our previous blog post mentioned, we recently rebranded ourselves. The ‘kaizen’ part of kaizenOps.io references Toyota’s methodology, kaizen(改善). In this blog, I’ll dive in a little deeper to talk about “introspection” that I believe is a way of...
DevOpsDays in Boston vs. Kansas City

DevOpsDays in Boston vs. Kansas City

DevOps culture differences Recently, I had a chance to attend the same DevOpsDays conference, but in two different locations: Boston and Kansas City.  I was interested in any demographic differences between attendees in each location. Here are some findings I thought...
Early SRE Ethnographic Research

Early SRE Ethnographic Research

As a UX researcher, one of my jobs is to observe users to find certain problematic patterns in their behavior. My goal for identifying these patterns is to try and tease out the cause of the problem. As I mentioned in my previous blog, I am learning about this new...