About Us

Let’s keep the world running

kaizenOps.io is a small incubation based in Silicon Valley. Our mission is to improve the lives of site reliability engineers by providing actionable insights during production incidents – without requiring significant changes to existing environments. Let’s fix things quick and get back to your life, sleep, moments, dates, weddings, or soccer games.

Mark Addleman​ is co-founder of kaizenOps.io. He has been in the Site Reliability game since 2000 when he joined an APM startup. Since then he has developed a passion for solving production problems and delivering high quality experience to customers. Known for distilling complex problems into their essence through hacking and coffee, his inventions around uncovering JVM visibility led to APM as we know it today. When not leading the team and writing Clojure code, he enjoys shows with an IMDB rating higher than 8 and not hurting his back.
Mark Addleman

Mark Addleman

Co-Founder of KaizenOps.io

 

Mark Addleman

Mark Addleman

Co-Founder of KaizenOps.io

 

Mark Addleman​ is co-founder of kaizenOps.io. He has been in the Site Reliability game since 2000 when he joined an APM startup. Since then he has developed a passion for solving production problems and delivering high quality experience to customers. Known for distilling complex problems into their essence through hacking and coffee, his inventions around uncovering JVM visibility led to APM as we know it today. When not leading the team and writing Clojure code, he enjoys shows with an IMDB rating higher than 8 and not hurting his back.
Nate Isley

Nate Isley

Co-Founder of KaizenOps.io

 

Nate Isley after leading APM development, implementing monitoring deploys, and selling monitoring tools, Nate was always dismayed to return to customers that stopped actively using the tools because they were ‘too hard’. He co-founded kaizenOps with a vision for monitoring tools with no UIs; where the tools instead provide actionable results to reduce the stress and anxiety of supporting the digital storefront. When not analyzing go to market strategies or stuck deploying CloudFormation lambdas, he enjoys trying his hand at the culinary arts or board games with his offspring.
Erhan Giral, formerly the Chief Architect of CA APM, now the Chief Architect at kaizenOps, Erhan has been working in APM space for over 10 years and holds various patents around IT operational intelligence and Application Performance Monitoring. Before joining kaizenOps.io, Erhan has worked on various graph visualization and analytics frameworks, SDKs, and products servicing diverse verticals.
Erhan Giral

Erhan Giral

Chief Architect at KaizenOps.io

 

Erhan Giral

Erhan Giral

Chief Architect at KaizenOps.io

 

Erhan Giral, formerly the Chief Architect of CA APM, now the Chief Architect at kaizenOps, Erhan has been working in APM space for over 10 years and holds various patents around IT operational intelligence and Application Performance Monitoring. Before joining kaizenOps.io, Erhan has worked on various graph visualization and analytics frameworks, SDKs, and products servicing diverse verticals.
Kyoko Uchida

Kyoko Uchida

Product Manager

Kyoko Uchida has a passion for delighting customers and delivering product excellence. Kyoko leads the product effort at kaizenOps.io. Focused on the vision of minimum UI and maximum information, she brings elements of design thinking to our solution for SREs. Leveraging her background in design, she never quits challenging assumptions by facilitating questions that seek the best solution.

Mark D. F. Williams​ believes that marketing should focus on the needs of the potential customer as a partner in our business instead of just gaining someone to give us money. Informed by a background in online community management and software development, he enjoys being a part of a team and industry that puts the customer and culture first.

Mark D. F. Williams

Mark D. F. Williams

Head of Marketing and Community

 

Mark D. F. Williams

Mark D. F. Williams

Head of Marketing and Community

 

Mark D. F. Williams​ believes that marketing should focus on the needs of the potential customer as a partner in our business instead of just gaining someone to give us money. Informed by a background in online community management and software development, he enjoys being a part of a team and industry that puts the customer and culture first.

Kai

Kai

Slack Customer Support

 

Kai​ lives for Slack conversations and digging through mountains of monitoring data. Kai enjoys the adrenaline thrill of responding to production incidents and fixing problems under pressure. Currently seeking new challenges with small but dynamic SRE teams to showcase their skills and grow – Kai never takes a day off. Between production incidents, they enjoy drinking from firehoses, looking for needles in haystacks, and writing haiku.