Habit of introspection

Habit of introspection

As our previous blog post mentioned, we recently rebranded ourselves. The ‘kaizen’ part of kaizenOps.io references Toyota’s methodology, kaizen(改善). In this blog, I’ll dive in a little deeper to talk about “introspection” that I believe is a way of...
DevOpsDays in Boston vs. Kansas City

DevOpsDays in Boston vs. Kansas City

DevOps culture differences Recently, I had a chance to attend the same DevOpsDays conference, but in two different locations: Boston and Kansas City.  I was interested in any demographic differences between attendees in each location. Here are some findings I thought...
Early SRE Ethnographic Research

Early SRE Ethnographic Research

As a UX researcher, one of my jobs is to observe users to find certain problematic patterns in their behavior. My goal for identifying these patterns is to try and tease out the cause of the problem. As I mentioned in my previous blog, I am learning about this new...
SREs, who are you?

SREs, who are you?

My name is Kyoko. I am a user researcher for kaizenOps.io. The nature of my job is to learn, understand and sympathize with others – specifically, users.  I often meet very interesting people as ‘users,’ from general consumer to people in very specific technical...