Measuring the right units of work

Measuring the right units of work

The point of software is to do something.  For example, when a user clicks on the “Add to Cart” button, the user expects the item to be in their shopping cart quickly and then sent on their way to continue shopping or to checkout. Let’s call the completion of these...
Habit of introspection

Habit of introspection

As our previous blog post mentioned, we recently rebranded ourselves. The ‘kaizen’ part of kaizenOps.io references Toyota’s methodology, kaizen(改善). In this blog, I’ll dive in a little deeper to talk about “introspection” that I believe is a way of...